Performance Testing
Carrying out rigorous throughput validations and configuration tuning across server stacks for FAO and HRO processes.
RefactorQ - We don't just write code, we craft the solution.
The Challenge
The customer is a leading global service provider in business process and technology management, offering FAO, HRO, IT, and Consulting.
The customer wanted to carry out Performance Testing and optimizations at application and database layers for one of their key applications.
Our Approach
RefactorQ team helped the customer isolate, analyze, and optimize application limits:
Conducted production analysis to identify and define critical Non-Functional Requirements (NFR) and business transactions
Analyzed IIS web server and SQL database configuration settings to propose optimizations
Set up SLA-based alerts utilizing Site24 APM tooling for real-time monitoring and reporting
Executed deep performance tests and delivered detailed analytical bottleneck reports
Identified security, query, and configuration improvement areas across the entire software stack
Reduced operational expenses with APM tooling by recommending and implementing best practices
Architecture & Workflow
System Flow
IIS Configurations
SQL Server Tuning
Site24 Alerts
Configuring Site24 monitoring across IIS hosts and SQL Server schemas to audit capacity boundaries.
Impact
SQL Server Optimized
Identified database access index and buffer pool configuration issues.
SLA Alerts Standardized
Enabled automated notifications for response time spikes.
APM Cost Control
Reclaimed server credits by rightsizing resource requirements.
Performance Engineering & SRE
Systematically profile application runtimes, tune database queries, eliminate memory leaks, and stress-test high-concurrency systems.